§ 4.08.040. Water ordering procedures.

It is important that the district's water ordering procedures be followed by all agricultural, municipal and industrial water users; minimum purchase and small parcel service water users may be exempted from the water ordering procedures. The procedures that must be followed to insure prompt response to emergencies, continued deliveries to all water users and smooth operation of the district's distribution system and the San Felipe Project are as follows:

1.

Water orders are to be placed through the district office at 30 Mansfield Road, Hollister (telephone [phone]; fax [phone]), Monday through Friday, between the hours of 8:00 a.m. and 12:30 p.m.

2.

Water orders must be placed by 12:30 p.m., Monday thru Friday, and at least twenty-four (24) hours in advance of the date of delivery. Water orders may be made by phone or fax. Water orders are not valid until approved by the district. Daily orders may be required during high demand periods.

3.

The person placing the order must be the registered owner or have an authorization to schedule water on file with the district and must provide the following information:

Name of water user
Meter/delivery number
Flow rate in gallons per minute
Date and time order will be implemented (started and stopped)
Number of hours running per day

a.

And also have the following readily available:

Assessor's parcel number
Net acreage planted, and
Description of area to be irrigated
Crop (or pre-irrigation)

4.

Water may not be turned on until the order is approved by district personnel at the district office.

5.

All water deliveries should be turned on, off, or adjusted as close to the scheduled times as possible.

6.

In order to avoid overdrafting of district subsystems decreases or shutoffs should be made no later than the scheduled time and increases and turn-ons should be made no sooner than the scheduled time.

7.

Any shutoff, delay, or variation from the scheduled delivery of water for more than one hour must be reported to the district office immediately, the district maintains an emergency response system to accommodate users outside normal working hours.

The failure of water users to follow district ordering procedures can be harmful to the distribution system and can create problems for other water users.

District regulations provide for revoking authorization to operate district delivery facilities when water users fail to comply with the regulations or procedures pertaining to the allocation, purchase, payment, ordering, use, turning on or off, changing flow rates of water, or controlling tailwater.

When such authorization is revoked, district personnel shall operate the delivery facilities, and the water user is required to pay a twenty-five dollar ($25.00) service charge each time water is turned on or off or the rate of flow adjusted.

(Res. No. 2003-03, § B.2., 1-29-2003; Res. No. 2016-09, § B.2., 3-30-2016)